Support is offered around the clock at the Grande Vegas casino, whether playing online or through a mobile device. The support team can be contacted in a number of ways through the casino. This is separate than players who want to chat with other players outside of the casino at the many different casino forums and chat rooms that have been set up. Players can enjoy full support at the casino by calling a toll-free phone number, sending an email or clicking on the live chat support. The live chat support connects the player instantly to a real person in real time who is able to help and give advice on every aspect of the casino in real time. The support options are equally available online and for mobile casino players and they operate all day and every day, around the clock.